Web Privacy Policy

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This Web Privacy Policy (this “Policy”) describes the information that CareTalk Health (“CTH,” “we,” “our,” or “us”) and Remote Care Today by Seniors Home Services (“Seniors Home Services”) collect about you on or through our websites (caretalkcares.com and remotecaretoday.com or seniorshomeservices.com)  (The “Sites”) and related services (the “Services”). Additionally, we may collect information about the type of device you use when accessing our Services, the location of your device, your IP address, and how frequently you visit our websites. By accessing and/or using the Services, you signify that you have read, understood, and agree to our privacy practices described in this Policy, as well as the CareTalk Health and Seniors Home Services Terms of Service.

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The Information We Collect

User-Provided Information
When you use the Services, we collect “personally identifiable information” or “personal information,” which identifies an individual, provider, or entity.

This may include, but is not limited to:

• Your name, mailing address, email address, phone number, username, and password.

• Payment information, insurance details, and health-related records.

• Other relevant personal data that you provide through forms, account creation, transactions, or communications.

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Cookies and Tracking Technologies
We and our third-party partners may use cookies, web beacons, and similar tracking technologies to collect and store information when you visit the Sites. This data may include IP addresses, device type, location data, and browsing behavior.

Third-Party Tracking and Online Advertising
We may work with third-party service providers for targeted advertising, analytics, and other online services. You may opt out of certain tracking technologies via your browser settings or by visiting industry opt-out platforms such as the Network Advertising Initiative (http://www.networkadvertising.org/choices) or the Digital Advertising Alliance (www.aboutads.info/choices).

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2. How We Use Your Information

We use the collected information to:

• Operate, maintain, and improve our Services.

• Communicate with you about Services, promotions, and updates.

• Verify your identity and prevent fraudulent activities.

• Process payments and facilitate transactions.

• Conduct analytics and improve user experience.

• Comply with legal and regulatory obligations.

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3. When We Disclose Information

We may share your information with:

• Affiliated Entities: CareTalk Health, Seniors Home Services, and related subsidiaries.

• Third-Party Service Providers: For hosting, analytics, advertising, and payment processing.

• Law Enforcement or Legal Authorities: If required by law or to protect our rights.

• Business Transfers: In case of a merger, acquisition, or asset sale.

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4. Your Choices and Rights

• You may update, correct, or request deletion of your personal information by contacting us.

• You can opt out of promotional emails and marketing messages at any time.

• You may adjust browser settings to control cookies and tracking technologies.

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5. Children’s Privacy

Our Services are not intended for individuals under the age of 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete such data.

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6. Data Security

We implement security measures to protect your personal information but cannot guarantee absolute security. Communications via email and SMS are not encrypted, and you assume the risks of electronic transmission.

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7. Jurisdiction and Data Transfers

Our Services are intended for use within the United States. Any information you provide may be transferred and stored in the U.S. and other jurisdictions.

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8. Changes to This Policy

We may update this Policy periodically. The latest version will always be available on our websites, with the effective date indicated.

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9. Contact Information For any privacy-related inquiries, please contact:

 CareTalk Health
 Email: info@caretalkhealth.com

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 Seniors Home Services
Email: careteam@seniorshomeservices.com